---
title: "Building an Agent Harness for the Business, Not the Builder"
category: "talks"
date: "2026-06-30"
time: "2:50pm-3:10pm"
track: "Expo Stage 2 NW"
room: "Expo Stage 2 NW"
speakers: ["Garrett Galow"]
sourceLabels: ["Official conference schedule", "Public YouTube metadata"]
scheduleTrack: ""
scheduleRoom: "Expo Stage 2 NW"
scheduleLabels: ["Expo Stage 2 NW", "session", "confirmed"]
---
# Building an Agent Harness for the Business, Not the Builder

## Conference Context
- Date/time: 2026-06-30 · 2:50pm-3:10pm
- Track/room: track TBD · Expo Stage 2 NW
- Speaker(s): Garrett Galow
- Session type/status: session · confirmed

- Track: track TBD
- Room: Expo Stage 2 NW
- Session type: session
- Status: confirmed

## Session Description
Most internal tooling dies in the gap between the people with problems and the people who can write code. We built a harness that closes it. Studio lets non-technical employees describe a business problem and get a working tool back, connected to real enterprise data, deployed and shareable across the company, without filing a ticket or learning to code. The catch is that a harness built for non-engineers has to absorb everything an engineer normally handles. Data source connections and their permissions. Turning model output into real software instead of a chat box. Deployment and sharing that doesn't open a security hole every time someone ships. This talk walks through what actually goes into that harness and the engineering decisions that make it hold together when the person driving it has never opened a terminal.

## Media Evidence
[Why Can't Anyone Answer Questions About the Business? — Garrett Galow, WorkOS](https://www.youtube.com/watch?v=iUWwcG-C8OU) (speaker-match related prior/adjacent AI Engineer video; captions: English auto-captions).

- Source video: `youtube-iUWwcG-C8OU`
- Slide deck: [[youtube-iUWwcG-C8OU-dense-slides|Dense Slides: Why Can't Anyone Answer Questions About the Business? — Garrett Galow, WorkOS]] — no readable content slides after AI classification.
- Additional slide evidence: [[youtube-iUWwcG-C8OU-slides|Slides: Why Can't Anyone Answer Questions About the Business? — Garrett Galow, WorkOS]], [[youtube-iUWwcG-C8OU-reconstructed-slides|Reconstructed Slides: Why Can't Anyone Answer Questions About the Business? — Garrett Galow, WorkOS]]
- Slide-derived themes for `youtube-iUWwcG-C8OU`: help, today, engineering, future.

## Evidence Graph
This evidence graph is generated from currently linked source material: official schedule text, related video pages, cached transcripts, visible slide text, dense/reconstructed slide pages, and AI slide-classification audits.

### Media Signals
- `youtube-iUWwcG-C8OU` — 2 slide-derived text signals
- Slide-derived themes for `youtube-iUWwcG-C8OU`: help, today, engineering, future.
- Evidence links for `youtube-iUWwcG-C8OU`: [[youtube-iUWwcG-C8OU]], [[youtube-iUWwcG-C8OU-slides]], [[youtube-iUWwcG-C8OU-dense-slides]], [[youtube-iUWwcG-C8OU-reconstructed-slides]]

### Agent Reading Notes
Use these signals to refine the synopsis, topic links, people/company context, and method notes. If a source is a related external video rather than an exact official recording, keep it framed as supporting evidence.

## Transcript Status
Related video transcript availability: English auto-captions. Treat this as supporting context, not a recording of this exact scheduled session unless later confirmed. Not fetched yet.

## People
- [[garrett-galow]]

## Supporting Slides
- [[youtube-iUWwcG-C8OU-slides]] — extracted from the related public AI Engineer video.

## Slide Evidence
- Slide-only cropped deck: [[youtube-iUWwcG-C8OU-dense-slides]] (1 viable slide images).
- Related slide/OCR pages:
- [[youtube-iUWwcG-C8OU-dense-slides]]
- [[youtube-iUWwcG-C8OU-reconstructed-slides]]
- [[youtube-iUWwcG-C8OU-slides]]
- Slide-derived terms: `braintrust`, `workos`, `openal`, `help`, `today`, `engineering`, `future`, `engineer`, `ai.engineer`

## Synthesis
### Synthesized Breakdown
# Building an Agent Harness for the Business, Not the Builder ## Conference Context - Date/time: 2026-06-30 · 2:50pm-3:10pm - Track/room: track TBD · Expo Stage 2 NW - Speaker(s): Garrett Galow - Session type/status: session · confirmed - Track: track TBD - Room: Expo Stage 2 NW - Session type: session - Status: confirmed ## Session Description Most internal tooling dies in the gap between the people with problems and the people who can write code. We built a harness that closes it. Studio lets non-technical employees describe a business problem and get a working tool back, connected to real enterprise data, deployed and shareable across the company, without filing a ticket or learning to code. The catch is that a harness built for non-engineers has to absorb everything an engineer normally handles.

### Speaker And Company Context
- [[garrett-galow|Garrett Galow]] — Product Manager at [[workos|WorkOS]].

### Topics Covered
- [[agent-security]]
- [[coding-agents]]

### Derived Links And Source Material
- [[youtube-iUWwcG-C8OU]] — related YouTube source page.
- [[youtube-iUWwcG-C8OU-slides]] — slide evidence.
- [[youtube-iUWwcG-C8OU-reconstructed-slides]] — slide evidence.
- [[youtube-iUWwcG-C8OU-dense-slides]] — slide evidence.

### Novel Concepts / Clever Methods
- No highlighted novel concept has been detected yet.

### Evidence Boundary
This synthesis is based on the official schedule and linked source pages. It should be revisited when exact session recordings or transcript-backed secondary sources are available.