Agent Memory Is a Solved Problem. Agent Learning Is Not.
Official Schedule Context
- Date/time: 2026-07-01 · 3:20pm-3:40pm
- Track/room: track TBD · Expo Stage 1 NE
- Speaker(s): Karthik Ranganathan, Heather Downing
- Session type/status: session · confirmed
Official Description
The failures that break multi-agent systems are not reasoning failures, they are handoff failures.
One agent works something out and the knowledge dies in its private context, because the only thing
that crosses the boundary is output. Memory made each agent better in isolation and changed nothing
about what the group knows. The missing primitive is supervised promotion: a deliberate decision
about which private learning is worth sharing, moved into common knowledge with the reasoning
attached, so trust survives the handoff. Today a human makes that call, and promoted knowledge
resolves on read, in any tool, with no retrain or reindex. Those calls are also the training signal
for what comes next: orchestrator agents, trained on what matters to the people they serve, that
promote on their own. This talk covers how our collective knowledge grew as we approached memory
promotion, including what the first build got wrong, and a live look at it working between humans
and agents.
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