Markdown source

Building an Agent Harness for the Business, Not the Builder

Conference Context

Session Description

Most internal tooling dies in the gap between the people with problems and the people who can write code. We built a harness that closes it. Studio lets non-technical employees describe a business problem and get a working tool back, connected to real enterprise data, deployed and shareable across the company, without filing a ticket or learning to code. The catch is that a harness built for non-engineers has to absorb everything an engineer normally handles. Data source connections and their permissions. Turning model output into real software instead of a chat box. Deployment and sharing that doesn't open a security hole every time someone ships. This talk walks through what actually goes into that harness and the engineering decisions that make it hold together when the person driving it has never opened a terminal.

Media Evidence

Why Can't Anyone Answer Questions About the Business? — Garrett Galow, WorkOS (speaker-match related prior/adjacent AI Engineer video; captions: English auto-captions).

Evidence Graph

This evidence graph is generated from currently linked source material: official schedule text, related video pages, cached transcripts, visible slide text, dense/reconstructed slide pages, and AI slide-classification audits.

Media Signals

Agent Reading Notes

Use these signals to refine the synopsis, topic links, people/company context, and method notes. If a source is a related external video rather than an exact official recording, keep it framed as supporting evidence.

Transcript Status

Related video transcript availability: English auto-captions. Treat this as supporting context, not a recording of this exact scheduled session unless later confirmed. Not fetched yet.

People

Supporting Slides

Slide Evidence

Synthesis

Synthesized Breakdown

Building an Agent Harness for the Business, Not the Builder ## Conference Context - Date/time: 2026-06-30 · 2:50pm-3:10pm - Track/room: track TBD · Expo Stage 2 NW - Speaker(s): Garrett Galow - Session type/status: session · confirmed - Track: track TBD - Room: Expo Stage 2 NW - Session type: session - Status: confirmed ## Session Description Most internal tooling dies in the gap between the people with problems and the people who can write code. We built a harness that closes it. Studio lets non-technical employees describe a business problem and get a working tool back, connected to real enterprise data, deployed and shareable across the company, without filing a ticket or learning to code. The catch is that a harness built for non-engineers has to absorb everything an engineer normally handles.

Speaker And Company Context

Topics Covered

Derived Links And Source Material

Novel Concepts / Clever Methods

Evidence Boundary

This synthesis is based on the official schedule and linked source pages. It should be revisited when exact session recordings or transcript-backed secondary sources are available.